Facilities Design
The facilities we plan today must help an organization achieve supply chain excellence (Tompkins, et al. 2003, pg 3). Product design activities begin with conceptualization, where ideas for new product are generated based on market information or from existing technology. Product selection restricts new products to those ideas which pass the tests of market potential, financial viability, and producibility. In many cases product selection analysis may be quite subjective in nature and based on somewhat limited information. Once a new product idea has been selected for implementation, a preliminary design is developed. During this stage the product is specified completely. As part of the process many tradeoffs between cost and product performance are considered. A preliminary set of drawings may also be completed. The preliminary design is then operationalized as a prototype. The prototype is tested in an attempt to verify market and technical performance.
Several iterations through the prototyping process may be necessary. Engineering changes initiated as a result of prototype testing are then incorporated as part of the final design. During the final design phase, drawings and final specifications are developed. Design reviews are typically conducted after the preliminary design and final design stages during the design process. These formal reviews are aimed at determining whether a proposed design will perform successfully during use, can be produced at low cost, and is suitable for prompt, low-cost field maintenance. Usually the reviews are conducted by a team consisting mainly of specialists who are not directly associated with the development of the design. These specialists are generally in great demand and short supply in the organization (Shelton, 2008. Pg 42-43).
CASE STUDY I -- The Northrop Corporation:
Facilities Design Analysis
At a company like Northrop, the choice of technology deals with the set of processes, tools, methods, procedures, and equipment that will be utilized within the process type that has been selected. Once these issues have been resolved, the focus turns to two micro level decisions -- process flow analysis and facility layout. In process flow analysis we deal with both material and information flows from input through transformation to the final product. As a result of this analysis improved methods or procedures may be discovered. Based on the type of process selected and flow patterns developed as a result of process flow analysis, a facility layout is arrived at. These micro-level decisions affect decisions in other parts of operations including scheduling, job design, inventory levels, and quality control procedures.
As is the case for product design, consulting, design, and planning expert systems can be useful in supporting process design decisions. Consulting systems can be useful in advising designers on the links among corporate strategy, manufacturing strategy, process selection, and choice of technology. Design systems may be useful in determining the combination of parameters that will minimize the chance of manufacturing imperfection. They may also help in removing special causes and setting the process capability. Planning systems, again, may help in rationalizing the complete design process. Many of these process design activities fall under the responsibility of industrial engineering. Council on Competitiveness (2006), provides an interesting review of potential uses of expert systems in industrial engineering. Being a massive manufacturing company, Manufacturing Process Planner is a system developed for internal use by the Northrop Corporation that aids in the planning process for the manufacture of the approximately 20,000 parts that go into a fighter plane.
In control of quality during manufacturing consulting, control, debugging, diagnosis, interpretation, monitoring, and repair systems may prove useful. Such systems already have been successfully used in industry. As product difficulty grows there is likely to be an advanced incidence of field harms. Franz, et al. (2002 pg 2159) believe that 20 to 30% of problems concerning fitness for use are attributable to field factors such as inadequate operating or maintenance procedures, human error during maintenance, inaccessibility to repair, and defective spare parts. There exists here a great opportunity to reduce these problems through the use of expert systems in training and consulting capacities. Training systems can be directed both at service technicians and the user. Consulting systems can be used for the diagnosis and troubleshooting of operating problems. Many applications of this nature are already in place, including systems to diagnose steam turbine generator problems marketed by Westinghouse; a Toyota system to troubleshoot automobile engine problems; and COMPASS, a GTE developed system for assisting switch maintenance personnel by analyzing operating data and recommending appropriate maintenance actions.
The effect of shorter...
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